Privacy Policy

Your privacy is important to us

Last Updated:

Introduction

This Privacy Policy describes how Radiance Management, operated by Collective Nexus, LLC ("we," "us," or "our"), collects, uses, and protects your personal information when you visit our website at radiancemanagement.com (the "Site").

Information We Collect

Information You Provide to Us

When you use our contact form, we collect:

  • Your name
  • Your email address
  • Any message or information you choose to provide

Information Collected Automatically

When you visit our Site, we automatically collect certain information through Google Analytics, including:

  • IP address (anonymized)
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website
  • Geographic location (country/city level)
  • Date and time of visits

This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries submitted through our contact form
  • Understand how visitors use our Site and improve user experience
  • Analyze Site traffic and usage patterns
  • Maintain and improve our Site's functionality

Cookies and Tracking Technologies

Our Site uses cookies through Google Analytics to collect usage information. Cookies are small text files stored on your device.

You can control cookies through:

  • Our cookie consent banner when you first visit the Site
  • Your browser settings (you can block or delete cookies)
  • Google Analytics Opt-out Browser Add-on

How We Share Your Information

We share your information only in the following circumstances:

  • Service Providers: We use Google Analytics, a service provided by Google LLC, to analyze Site usage. Google may process your data according to their own privacy policy.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.

We do not sell, rent, or trade your personal information to third parties.

Data Retention

  • Contact form submissions: We retain your messages as long as necessary to respond to your inquiry and for our legitimate business purposes.
  • Analytics data: Google Analytics retains data according to their retention settings (typically 14-26 months, configurable by us).

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to our processing of your information
  • Data Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent for cookie tracking at any time

To exercise these rights, please contact us using the information below.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States where Google's servers are located. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when changes were last made. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Collective Nexus, LLC
Contact Form

Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit our Site. They help us understand how you use our Site and improve your experience.

Types of Cookies We Use

Essential Cookies: Required for the Site to function properly (contact form functionality).

Analytics Cookies: Google Analytics cookies help us understand how visitors interact with our Site. These cookies collect information anonymously.

Managing Cookies

You can manage your cookie preferences through:

  • Our cookie consent banner
  • Your browser settings
  • The Google Analytics Opt-out Add-on

Please note that blocking cookies may affect your experience on our Site.